Recent Water Damage Posts
Professional Clean Up After Sewer Damage
Floodwater is divided into three categories: Category 1, Category 2 and Category 3. The first type is from a clean water source, while the second may come from leaking appliances. Categories 1 and 2 won't be fatal; however, category 3 water, or black water, can be lethal because it contains hazardous materials, including human waste. If you have a sewer backup at home, do the following:
- Get everyone safely out of your home.
- Do not come into contact with the water.
- Call a company that specializes in sewer cleanup.
Professional crews in Houston, TX will come to your home and assess the damage. The technicians have the proper safety gear and equipment to remove all sewer water from your property. The team will use industrial-strength extraction machines to suck up standing water and water from saturated areas such as carpet and furniture.
Whether from a flooded toilet or a broken sewage pipe, the presence of water can encourage mold growth. After removing the water, the technicians will completely dry the area with high-powered fans so there is no moisture in your home.
It is not enough to dry floors, walls, ceilings, and furniture. The cleanup company will disinfect all surfaces and materials to kill all bacteria and harmful substances. The final part of the sewer cleanup process is to rebuild and restore any damaged materials such as drywall and flooring.
If you have black water in your house, make sure you leave the sewer cleanup to the pros. You can count on these crews to use their skills and experience to make your home safe once more.
6 Clean Water Sources That Can Cause Category 1 Water Damage
Six Common Causes for Water Loss
While even clean water can be damaging and require the need for water damage restoration services, it’s reassuring to know that unwanted water in your building is not contaminated or unsafe to handle. Here are six common causes of water loss in Houston, TX that are considered Category 1 water.
Broken Supply Line
Supply lines can start to leak around fittings and connections, or a sharp object can cause a supply line: broken pipe to break completely and start to gush out. Deterioration, freezing temperatures, and earthquakes can also can a water line to break.
Cracked or Broken Pipe
Broken pipes are a common cause of water damage. While an undetected leak that has been sitting for a long period time is likely contaminated, a recent pipe burst is a clean water source.
Overflowing Sink or Tub
If a sink or tub is accidentally left leaking or a drain is plugged, water can overflow and cause extensive damage. As long as there were no contaminants in the sink or tub, this water is considered Category 1.
Clean Toilet Bowls
An overflowing toilet with no urine or feces in it is still considered clean water. If only urine is present, the water is labeled Category 2. Water with feces is grossly contaminated Category 3 water.
Melted Ice or Snow and Rainwater.
As long as it hasn’t come into contact with contaminants, water from melted ice or snow is safe to handle. Additionally, rainwater is considered clean enough to touch and even consume.
While water that leaks from a dishwasher or washing machine may be slightly contaminated, other appliance leaks are considered safe. However, you will need to be careful to avoid electrical hazards.
A positive sign that floodwater in your building is Category 1 is that it came from a clean water source. While there are other potential causes of flooding or leaks, these water sources are some of the most common.
5 Water Damage Prevention Tips for Your Home
5 Water Damage Prevention Tips for Your Home
When you live in Houston, TX, you may find it important to protect your home against possible water damage. Here are five things you can do that may help mitigate damage.
- Keep Gutters Clear of Debris
One of the first steps you can take to help avoid a water cleanup in your home is to keep your gutters and drainage areas free of debris. Blocked gutters can lead to water overflow which can back up onto the roof and cause leaks into your home.
- Slope Landscape Away from the Home
Another thing you can do is slope any landscaping away from your home. This will keep water from flowing downhill to pool against the foundation, instead directing it away to any intended drainage areas.
- Take Care of Problems Quickly
It's best to take care of any water damage you may find in your home as quickly as possible. This can help you prevent long-term problems, as well as possible mold issues.
- When in Doubt Contact a Professional
If you believe you may have a problem area, or find damage that needs to be fixed, it's best to contact a professional as soon as possible. Your local damage restoration service may have a variety of recommendations for protecting your residence. They can also help restore any damaged areas.
- Winterize Your Water Pipes
One way to avoid broken pipes which may lead to water caused damage is to winterize them when you know cold weather is coming. There are several ways to do this so you may wish to talk to a professional about the best method for your pipe setup.
When protecting your home against water damage these five things may help. Keep your gutters clear of debris to avoid water overflow onto the roof, slope your landscaping away from the house to avoid pooling against the foundation, and winterize your pipes to avoid breakage during cold weather. It's also important to take care of any problems found as quickly as possible, and to contact a professional for help.
How To Clean Water-Damaged Clothing
When people deal with unexpected water in the home, their first thoughts are usually of carpets and floors, walls, or furniture. Clothing doesn't usually come to mind right away, but you should consider how expensive a wardrobe can be. Yes, the carpets, walls, and furniture are important, but it is also important to know how to clean water-damaged clothes in Houston, TX.
Decide Which Items You Want to Save
Before you start calculating the costs of dry cleaning for each of your water-damaged items, determine which ones are worth spending the money to save. You'll want to avoid:
- Anything touched by sewage water
- Anything that has large stains on it
- Anything that seems to have a lot of discoloration
- Anything covered in mold or mildew
In addition, if the items are extremely worn, or if cleaning them will cost more than you spent on the item in the first place, it is a good idea to get rid of them. Once you decide which pieces of clothing you want to salvage, separate the wet items from each other to prevent colors from running and allow them to start the drying process.
Begin the Washing Process
After fixing a broken pipe and starting the cleanup of water in the home, it is time to start washing the clothes you'd like to keep. The water restoration company you work with can tell you if it is safe to use your washer. If it isn't, you can head to a local laundromat. However, note that it is often more cost-effective and safer to hire a dry-cleaning service to try to salvage your water-damaged clothing. A professional's machines and chemicals are much more powerful.
Whether you're dealing with a broken pipe or another reason for having water in the home, don't forget about saving as many of your clothing items as possible during the cleanup process. Clothing may or may not be covered in your flood insurance policy, so salvaging a wardrobe will likely help you to save money.
7 Tips For Cleaning After a Flood
7 Tips for Cleaning up After a Flood
Here in the greater Houston metropolitan area, torrential rains and hurricanes often cause flooding. When floods damage your home, give locally owned and operated Houston SERVPRO the opportunity to help you throughout the cleanup and restoration process. Our team has the training, expertise, and tools necessary to help you recover quickly from a flood. Cleaning up after a flood requires patience and persistence and is often an overwhelming task for homeowners. However, if you decide to do the cleanup yourself, here are our best 7 tips for cleaning up after a flood:
- Wear Protective Clothing. Floodwaters carry potentially hazardous chemicals, bacteria, debris, and even wildlife. It is imperative that anyone starting the cleanup process wears steel-shank and toed boots, mid-arm rubber gloves, eye protection, and heavy clothing.
- Use Proper Equipment. As soon as it is safe to your home, extract the standing water with a wet/dry vacuum. Using fans and portable dehumidifiers throughout the home will also help to speed up the process. If electricity has been cut to your home, use a generator and extension cords designed for outdoor use.
- Remove Furniture. If possible, place water damaged furniture from your home outdoors to dry, preferably out of direct sunlight.
- Remove Carpet. Carpet that has been saturated by floodwaters will need to be thrown out. Cut into narrow strips, roll, and dispose of properly. Be mindful that carpet and padding will be extremely heavy when waterlogged. Rent a dumpster to aid in the disposal.
- Scrub Hard Surfaces. Use a combination of bleach and water to scrub all the hard surfaces including floors, walls, countertops, and other items to kill the potentially dangerous bacteria carried by the water. Purchase a large supply of buckets, sponges, stiff scrub brushes, and paper towels.
- Apply Mold Inhibitors. In our area, mold starts to develop within 48 hours of water damage. Once the water has been extracted, the drywall, insulation, and carpeting have been removed, and all surfaces have been disinfected and dried, apply a commercially available mold inhibitor, This step will help prevent the need for mold remediation in the future.
- Research Restoration Tips. When water damages personal items like photos, antiques, clothing, or fine art, it can be tempting to throw them in the dumpster with the other damaged items. However, there is a chance that with proper restoration, these items can be salvaged. It is important to use the techniques and processes professional emergency flood restoration teams utilize.
Severe weather is common in our area, and SERVPRO of Bear Creek ensures that all of our team members have the training and the equipment necessary to restore properties to their pre-flood condition. We are honored to be a preferred service provider for many national insurance companies, allowing us to coordinate directly with them, saving you time and frustration.
How to Begin the Insurance Claim Process After Water Damage
First, contact a professional water repair and remediation service to remove the water.
An insurance policy is a document that lists the conditions, terms, and details of a contract between you and your insurance company. The contract can protect you by clearly outlining your obligations when you are ready to file an insurance claim in Houston, TX. On the other hand, the contract also clearly states the terms under which the policy becomes void, and the insurance company does not have to pay. Here are a few steps you can take to make sure you follow the terms of your contract.
Insurance Company Requirements
The first step in protecting your interests may be to review your insurance policy and note your legal obligations. If the pipe burst damage requires a police report, speak to law enforcement officers. Most insurance companies ask for a copy of the report if the flood or water damage is a result of:
The next step may be contacting your insurance company to report the insurance claim. Please note that reporting a claim and filing a claim are not the same. When you report the damage to your agent, you are notifying him or her of the damage and asking for an adjustor to review the situation.
Homeowner Insurance Obligations
Protecting your interests can also include documentation. First, contact a professional water repair and remediation service to remove the water. Ask the team to document their efforts, if possible. You may want to record the damage as well. Although your policy will probably not require you to take pictures of the damage, doing so can help you establish a solid claim.
To begin the actual claim process, fill the claim forms out and promptly return the papers to your insurance company. Make copies for yourself in case the documents get lost in the mail.
Beginning the Legal Process
Once you fill in the insurance claim forms, you are starting a legal process that is clearly defined by the terms of your insurance policy. If you fulfill the terms of the policy, the insurance company is legally required to pay. It’s the law.
Visit http://www.SERVPRObearcreek.com/ for more information on water damage.
What are y'all doing? How does this process work?
When it comes to water damage, especially in a home, a common question is “what are y’all going to do?” Or “how will this process work?” In a previous post I touched on the 6 Steps of Water Damage Restoration:
- Emergency Contact
- Inspection and Damage Assessment
- Water Removal/Water Extraction
- Drying and Dehumidification
- Cleaning and Sanitizing
In this post I want to shine light on the meat of the process so to speak, number three: water removal/water extraction. This step removes the majority of the water from your home/property which in turn reduces the drying time and also helps to prevent mold growth as well as secondary water damage. With the use of powerful pumps and truck-mounted vacuum units, SERVPRO is able to quickly remove hundreds or even thousands of gallons of water from your property.
For additional information on water remediation, contact SERVPRO of Bear Creek today!
6 Steps of the Water Damage Restoration Process
Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.
Step 1: Emergency Contact
The cleanup and restoration begins with a phone call. Our national call center is fully staffed 24 hours a day and ready to dispatch the nearest SERVPRO Franchise Professionals to your home or business. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of damage.
Step 2: Inspection and Damage Assessment
The water damage restoration process begins with a detailed inspection of you property, including a damage assessment. The SERVPRO Franchise Professional is determining the scope of the damage so he or she can develop an appropriate plan of action.
Step 3: Water Removal/Water Extraction
The water extraction step removes the majority of the water from your home or property. By performing a thorough water extraction, SERVPRO Franchise Professionals help reduce the drying time and help to prevent mold and secondary water damage. They use powerful pumps and truck-mounted vacuum units to quickly remove hundreds or thousands of gallons of water from your property.
Step 4: Drying and Dehumidification
After the water removal step, your floors and walls may look dry at first glance, but they are still wet to the touch. Most building materials, like drywall and wood, are porous and will retain significant water. The retained water will cause these materials to warp, swell, or break down and can also cause mold damage.
Step 5: Cleaning and Sanitizing
Your property’s walls, floors, and other surfaces will likely need professional cleaning treatments. Besides cleaning your property’s structure, SERVPRO Franchise Professionals will also clean your belongings, like furniture, upholstery, clothing, and other restorable personal items, damaged by the water. Flooding and water damage often require odor removal and deodorization treatments, since wet materials have and unpleasant odor.
Step 6: Restoration
Restoration, the final step, is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.
Have You Experienced a Water Loss?
SERVPRO Uses Professional Grade Equipment When Restoring Your Home after Water Damage
Without experience in water damage restoration, it is hard to determine what you need to replace and what is salvageable after the unfortunate incident takes place. You also need an expert to control the damage and perform removal and cleanup activities on your Bear Creek property. It is equally important to understand some of the procedures that professionals perform when restoring your property.
One of the first steps that our SERVPRO technicians carry out when mitigating water damage on your Bear Creek property is identifying the extent of the damage. When determining the level of wetness and tracking the moisture levels, the team uses specialized tools such as moisture sensors, moisture meters, and thermo-hygrometers. Once we find the wet areas, the next step is to dry them to their preloss condition.
It means water removal is a crucial procedure towards making the restoration a success. Our IICRC certified technicians may use extractors to remove the water. In most cases, we use pumps when there is standing water in the area. Portable extractors are useful when removing water from areas with limited access; otherwise, we employ the truck mounted ones when the site is so big. Apart from water removal, these devices can clean carpets and upholstery.
Whether we are performing deodorization to neutralize the smells or using dehumidifiers to increase the rate of evaporation, observing safety measures is also very important. As a result, our SERVPRO of Bear Creek team puts on the necessary safety gear and advise our clients to stay away from the site to avoid any probable injury. We also work towards preventing possible hazards by addressing any sagging wet ceilings and turning off electrical circuits that are likely to short circuit.
SERVPRO of Bear Creek aims at making your property appear as if there was no water damage with the use of the state of the art equipment and techniques. Call us at (281) 463-9800 when faced with any size of disaster and leave the rest to us.
Do You Have Water Damage?
Trust the Professionals at SERVPRO of Bear Creek!
Without question, the most important step a homeowner needs to take when faced with flood or other water damage is to waste no time in drying the area out. The old standby of setting up all your house fans to dry out a flooded area really isn’t very effective in the long run. It may do a satisfactory job on the surface, but deeper water damage to walls, wood, carpet and furniture, along with insufficient drying, can lead to more serious consequences such as mold and mildew growth, the flourishing of harmful bacteria, bugs in rotting wood and in extreme conditions, actual damage to the structural integrity of the home itself. To combat all of these harmful possibilities and to prevent further costly damage; the best thing you can do is to call in a licensed water damage restoration specialist to tackle the job, like SERVPRO of Bear Creek. Call us today at (281) 463-9800!
Water You Don't See!
With any leak or spill, it’s the water you don't see that can cause the most damage. When you experience a water damage, make the right choice. A mop and common household cleaning products may not be enough for the unseen water intrusions. While the surface may seem dry, the water you don’t see can contain bacteria, cause mold or rot, and cause other unseen damage.
The insurance industry estimates that approximately 90 percent of household damages come from water-related occurrences. The most commonly reported cause is leaky or broken pipes and plumbing fixtures. Home appliances are considered a leading cause of preventable water damage. By implementing a simple inspection and maintenance program, homeowners can reduce their risk significantly:
- Dishwasher - Periodically check around the base of the dishwasher, as well as the water supply line under the sink.
- Refrigerator - For refrigerators with ice makers, periodically check the hose connection attached to the water supply.
- Washing Machine - Hoses should be inspected regularly for wetness around hose ends, as well as for signs of bulging, cracking or fraying. Hoses should be replaced every three to five years.
- Water Heater - While the service life of the standard water heater is 10 to 15 years, water heaters should be inspected routinely for signs of leaks or tank rust. Water heaters should be located next to a floor drain or placed inside a drain pan piped to the floor drain.
So before risking the value of your home or further damage by attempting to clean and dry it yourself, call SERVPRO of Bear Creek to inspect your home at (281) 463-9800.
What's in the Water?
3 Categories of Water
Water damage can cause stress in the home or workplace. Whether your water loss is large or small, it is crucial to remediate the situation quickly to prevent any further issues. Water is classified into 3 categories, and it’s important to be able to distinguish the differences among them.
The first category is “Clean Water.” Clean water is the least contaminated, and comes from a clean source, like a leaky faucet or water line. It can turn into a category 2 or 3 if left untreated and exposed to factors such as temperature and other contaminants.
The second category is “Gray Water.” Gray water is contaminated and can come from a dishwasher or washing machine overflow. It is important to remediate gray water as quickly as possible, as it may contain bacteria. And if left untreated, it can turn into a category 3- “Black Water.”
Black water is severely contaminated. Having contact with black water can cause serious illness, and in some cases even death. Examples of black water include flooding from waterways, and standing water. Black water may contain chemicals, microbes and sewage. Avoid any contact with black water.
At SERVPRO of Bear Creek, we provide free estimates for every type of water damage. We want our customers to have peace of mind knowing they will be taken care of by our certified professionals. Our state of the art equipment will have your home or business dry, clean and back to normalcy in a timely and professional manner. If you have any concerns related to water damage, or to schedule a free estimate, please call us today at (281) 463-9800.
Flooding and Water Emergencies
Faster To Any Size Disaster
Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Bear Creek arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.
Need Emergency Service? Call Us 24/7 – 281-463-9800
Water Damage Timeline
- Water quickly spreads throughout your property, saturating everything in its path.
- Water is absorbed into walls, floors, upholstery, and belongings.
- Furniture finishes may bleed, causing permanent staining on carpets.
- Photographs, books, and other paper goods start to swell and warp.
Hours 1 - 24:
- Drywall begins to swell and break down.
- Metal surfaces begin to tarnish.
- Furniture begins to swell and crack.
- Dyes and inks from cloth and paper goods spread and stain.
- A musty odor appears.
48 Hours to 1 Week:
- Mold and mildew may grow and spread.
- Doors, windows, and studs swell and warp.
- Metal begins to rust and corrode.
- Furniture warps and shows signs of mold.
- Paint begins to blister.
- Wood flooring swells and warps.
- Serious biohazard contamination is possible.
More Than 1 Week:
- Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
- Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.
About SERVPRO of Bear Creek.
SERVPRO of Bear Creek specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property
Preventing water damage to your home
Don’t let it happen to you!!!
When was the last time you had your water heater inspected by a plumber? If you can’t remember the last time you did, it’s time! Particularly if it is a tank in the attic! These are costly losses!
Home water damage
When disaster strikes in your home, it is essential to be safe when dealing with damaged items in your household. Here are a few tips on what to do and what not to do in the face of water damage.
The effects of water damage in someone’s home can both be controlled and worsened depending on the actions taken. Here are a few tips on how to safely control the situation before help arrives:
- Remove any undamaged items away from the contaminated area
- Prop up any upholstery items to avoid further damage
- Place aluminum foil or blocks of wood under wood furniture to prevent damage to personal items
- Stay out of rooms that have sagging and wet walls
Here are a few tips as well on what not to do in a water damage emergency:
- Attempt to remove water using personal vacuum or hepa-vac
- Refrain from leaving any paper items on wet surfaces such as books or magazines
- In the affected water area, do not use any electrical outlets or appliances
- Leave standing water alone for an extended period of time as it could cause mold to grow
If there are any questions, or if you have water damage, call SERVPRO of Bear Creek at (281) 463-9800.
Damaged wooden floors
Wood floors look good in almost any home. But when mother nature strikes or some kind of accidents happens, your wooden floors are damaged and in some cases can be restored. Here are some facts on your hard wood floors should they become damaged by water.
- How to tell if it is damaged
- If there are black marks and stains along the edges of the wood and is caused by the growth of mold
- If there are humps or bumps along the floor. This is caused by water damage cupping your floor making it rise
But before you call SERVPRO, it is extremely necessary that you find the cause of the loss, should it be from a water damage. Here is a picture of an example of how we can make it "Like it never even happened."
Specialty drying mats make a huge difference when attempting to save solid wood flooring after water damage. SERVPRO of Bear Creek has this equipment on its trucks!
Water damage remediation ready
SERVPRO OF BEAR CREEK IS READY TO ANSWER THE CALL 24/7.
As a trusted leader in the restoration industry, SERVPRO of Bear Creek has highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. 24-Hour Emergency Service, Faster to Any Size Disaster, Highly Trained Restoration Technicians, A Trusted Leader in the Restoration Industry, Locally Owned and Operated, and Advanced Restoration and Cleaning Equipment.
Why you can't let standing water stay in your home.
Within 24 hours
- Drywall begins to swell.
- Furniture begins to swell and crack.
- An odor is created
- Stains are made
Within one week
- Mold begins to grow
- Metal begins to rust
- Wood floor swells and warp
- Doors, windows, and studs swell and warp
With the Christmas season here, pipes may freeze and burst causing more water damage
If at all possible, don't wait until it's too late; Call SERVPRO
Steps on how to fight the water damage in your home
The process it takes for a water loss to be completely subdued takes three steps; Inspection, Emergency service and monitoring.
The crew that will be sent to your affected space will inspect the area's damaged by the water and explain what will be done to prevent any odors from being created and mold from being spread. As well as insure any personal belongings are taken care of and secured before moving on.
The next step is the technicians on site will take measures to insure all important belongings are in a safe area before any work is done. As the work will progress, the crew chief will let the customer know how the job is going and if any changes need to be made.
To ensure that you home is on route to its preloss condition, the franchise professionals will check the site daily until the drying process is complete in its preloss condition.
Water damage tips
When you are dealing with water damage, immediate action is crucial. SERVPRO Franchise Professionals respond immediately and use advanced equipment and techniques to remove the water quickly. They closely monitor and document the drying process to verify your property is dried properly and thoroughly.
What To Do After Flooding
- Remove excess water by mopping and blotting.
- Wipe excess water from wood furniture after removal of lamps and tabletop items.
- Remove and prop wet upholstery and cushions.
- Place aluminum foil or wood blocks between furniture legs and wet carpeting.
- Turn air conditioning on for maximum drying in summer.
- Remove colored rugs from wet carpeting.
- Remove art objects to a safe, dry place.
- Gather loose items from floors.
What NOT To Do After Flooding
- Don't leave wet fabrics in place. Hang furs and leather goods.
- Don't leave books, magazines or other colored items on wet carpet or floors.
- Don't use your household vacuum to remove water.
- Don't use television or other household appliances.
- Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.
SERVPRO carpet cleaning
If you have carpets that are affected by stains or dirt, SERVPRO has multiple cleaning methods that depends on how soiled the carpets are.
The first and lightest cleaning method is Bonnet cleaning. The advantage of having your carpet cleaned like this is that it is the least aggressive method and drying time is the fastest of all the methods.
The second and most common type of carpet cleaning is hot water extraction. With either a truck mount or portable extractor, the unit applies a cleaning solution with hot water while vacuuming the carpet. The advantage of having this method is that it is a deeper cleaning method for all carpets and helps promote longer carpet life.
The third is the precondition and rinse. The process is spraying soil emulsifier on the carpet and using an extraction unit to remove it after fifteen minutes. The advantages of having this type is that it helps restore carpet piles and removes deeply soiled areas.
And the final cleaning method is premier cleaning. This is a two step process that starts with us shampooing the carpet thoroughly and with us rinsing and extracting the entire carpet for a deep clean. The advantages of having this clean is that it is the most effective on restoring carpet after a fire.
If you have carpets that have been damaged, call SERVPRO of Bear Creek at (281) 463-9800 for a professional clean.